HIWIN's Apartment Hotels

HIWIN's Apartment Hotels

Apartment Hotel 11

The Brand
"Apartment Hotel 11 (Eleven)"

"Apartment Hotel 11 (Eleven)" is HIWIN's original apartment hotel brand. As the name suggests, it is lodging designed first and foremost around the comfort of a home. Rather than ostentatious luxury, it pursues the kind of ease that feels like an extension of everyday life.

Facilities and design crafted down to the finest detail, backed by expertise cultivated through a development record of more than 2,000 rooms. With 60 properties centered on Osaka, we offer travelers from around the world a place they will want to return to.

What Are HIWIN's Apartment Hotels?

What Are HIWIN's
Apartment Hotels?

The apartment hotels HIWIN operates have five major features that set them apart from conventional hotels.

Unstaffed Operation ― Focusing on Essential Comfort

Rather than the hospitality services of a conventional hotel, we have adopted a technology-driven, unstaffed operation. This allows us to concentrate our investment on "the quality of the stay itself"—the quality, design, and comfort of each room and its amenities.

That said, our aim is not a completely unstaffed, impersonal operation.

We actively provide services that enrich your trip, such as dining, massage, and transfers, offering flexible hospitality that lets you enjoy the experience you need, when you need it.

Spacious Living Areas ― A Residence-Like Layout

Designed with more room than a typical hotel guestroom, our spaces are closer to a home, complete with a living area and kitchen.

Even on an extended stay, you can relax at your own pace without stress.

Full Kitchen and Dining ― Reassuring for Families with Infants

Every room comes with a kitchen. Brew coffee in the morning, explore Osaka's food scene at midday, and cook with ingredients from the market in the evening. With your own kitchen, preparing baby food or accommodating allergies is entirely up to you. There is no need to search for a restaurant at every meal. Mealtimes and menus are all on your own schedule. The comfort of traveling as if you live there begins in the kitchen.

Generous Bath and Laundry Facilities ― Stay Night After Night as if at Home

Laundry facilities on-site, plus generous bath and toilet areas that are separate from each other. Because you can do laundry, you only need to pack a minimal change of clothes—making for truly light travel. And at the end of the day, you can unwind in a calm bathroom just like the one at home. Freedom from the stresses of travel—hunting for a coin laundry or putting up with an awkward bathroom—that is everyday life at an apartment hotel.

Professionally Managed Cleanliness ― Hotel-Grade Cleanliness, Home-Like Freedom

Have you ever stayed somewhere that offered plenty of freedom, but left you unsure about its cleanliness?

At Apartment Hotel 11 (Eleven), a professional cleaning team maintains thorough, hotel-standard hygiene. From bed making to the bath and toilet areas to the air conditioning, we leave nothing to chance, even where you cannot see. The cleanliness you feel the moment you check in, and the freedom to spend your stay as relaxed as you would be in your own home. Because you have both peace of mind and freedom, even a long-term stay is comfortable and stress-free.

Chosen by Travelers Like These

Chosen by Travelers Like These

International travelers on extended stays
Spacious accommodations and living amenities that support stays from several days to several weeks. Beyond sightseeing, they also serve as a base for long-term business trips.
Large groups
Spacious layouts ideal for family or group travel. They make it possible for large groups to stay together in one room—something typically difficult at an ordinary hotel.
Travelers with infants
A residence-like environment that offers space where even travelers with small children can stay with peace of mind.
Travelers seeking comfort
Not luxury, but the comfort of living there. For those seeking a refined stay that feels like an extension of everyday life.